IT Application Support Services and Maintenance

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How Can We Help?

Every business relies on effective software to keep it working and competitive.

When your key applications are critical to productivity, outages will have a business-wide knock-on effect.

But while downtime has a real and considerable cost, keeping applications running can be a complex and expensive task.

Our Application Support Services

WellData application support services cover every aspect of your operations.

From monitoring to upgrades, incidents to changes, we provide comprehensive application cover for an affordable, fixed fee.

We support off the shelf applications, or entirely bespoke systems.

And, our expert software engineers work alongside your own IT people as part of your team.

See how we can make your applications support more affordable and effective.

Our engineers have decades of experience in most available applications, whether they are off the shelf solutions, bespoke or legacy applications.

 

Audit, Update, Secure

Our first task is to take a full audit of all your applications and their status.

Then we ensure all your software estate is kept up to date.

We study performance and trends, ease any bottlenecks, perform necessary upgrades and patching, and find new ways to strengthen your security.

Round-the-Clock Cover

Issues can arise at any time.

To ensure you always have a named contact available, we allocate both a primary engineer and a secondary engineer to provide holiday and sickness cover.

Both take full responsibility for your applications and are contactable via phone or email 24-7.

Our Application Support Services

WellData application support services cover every aspect of your operations.

From monitoring to upgrades, incidents to changes, we provide comprehensive application cover for an affordable, fixed fee.

We support off the shelf applications, or entirely bespoke systems.

And, our expert software engineers work alongside your own IT people as part of your team.

See how we can make your applications support more affordable and effective.

Our engineers have decades of experience in most available applications, whether they are off the shelf solutions, bespoke or legacy applications.

 

Audit, Update, Secure

Our first task is to take a full audit of all your applications and their status.

Then we ensure all your software estate is kept up to date.

We study performance and trends, ease any bottlenecks, perform necessary upgrades and patching, and find new ways to strengthen your security.

Round-the-Clock Cover

Issues can arise at any time.

To ensure you always have a named contact available, we allocate both a primary engineer and a secondary engineer to provide holiday and sickness cover.

Both take full responsibility for your applications and are contactable via phone or email 24-7.

IT Application Support Services Case Studies

Outsourced Database Management Case Study: Rushmoor Borough Council

Rushmoor Borough Council was in need of a way to effectively maintain and manage its:

  • Oracle databases, including an annual Oracle health check
  • Revenue and Benefits software; iWorld application support

WellData proposed an Application support service, including patching and management of the iWorld revenues and benefits application used by the council.

Read more >>

WellData Reviews - Data Managed Services

"WellData has made the day to day running of the system and major upgrades faster, and less disruptive to the service and provides the in-house team both IT and Revenue with expert advice and peace of mind"

Systems administrator for the system, Sarah Giles

WellData Reviews Database Support WellData Reviews Database Services

Proud to Support


Why Outsource

Outsourcing makes sense

Hand your database management to us for greater availability, less hassle and reduced IT costs.

Why outsource? Find out more >>

Why We Help

We help all kinds of people in all kinds of organisations

Organisations large and small across every industry sector choose us to safeguard their databases 24/7.

Find out more about who we help >>

Who We Help

We have happy customers

Over 94% of our customers stick with us from year to year. Good relationships are important to us.

Read our customer case studies >>

SLA

We guarantee our SLAS

Benefit from water-tight SLAs that ensure you receive excellent service and 100% peace of mind.

See how we guarantee less downtime >>

Accreditations

We have the skills to help you

Enjoy the always-on support and expertise of some of the UK’s best-qualified and experienced DBAs.

Check out our accreditations >>

FAQs

Any questions?

Want to know more about what we do and how we do it?

Take a look at our FAQs >>

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