Comprehensive monitoring of your critical systems.
Pay per item pricing model. No hidden extras.
Technical advice from dedicated specialists.
Solutions for problems, before they become issues.
Emergency roster of senior administrators, 24/7.
Single item fee covers your everyday support.
Recruiting and retaining highly skilled IT staff to support and maintain your critical business systems can feel like a never-ending challenge. If that sounds relatable, it’s time to turn to WellData.
We maintain specialist teams who are highly skilled and experienced in the art and practice of server and database support. In total our teams have over 200 years’ experience.
All our support staff are based and operate from the UK, they’ve all been security cleared and are all subject to on-going quality control, so you can be sure your data is in the best possible hands, receiving the best possible care.
Our original strap line is as relevant today as was when we first started, over 25 years ago:
A healthy database for a healthy company
Over the years, we’ve expanded from the support of just one type of database to provide data management services for all popular database platforms, their underlying servers, and those hosted in the Cloud.
We also provide database and software development for those companies with in-house developed applications.
We are proud of our track record, providing database management support to businesses both large and small throughout the UK and beyond.
Our support isn’t just about fixing problems; it’s about building a collaborative relationship, the better to understand and deliver your needs.
During the initial on-boarding process, we allocate you a primary support engineer. They’ll become your main point of contact for all your support needs. We do this so that they can fully understand what your server and database support needs are and what is required to achieve them.
Not only that, but they’ll also become your source of advice and consultancy, ensuring you have the very best information available before making critical changes to your systems. All our support engineers have full access to the whole team so if they don’t have the answer, someone in the team will.
Our support staff are obligated to conform to a code of ethics that requires them to be open, honest and transparent. Hiding problems, withholding advice or being obstructive is simply not the WellData way.
After a short period, you’ll be hard pressed to see the join between our support engineers and your support engineers; that is how seamless we expect the relationship to be.
Press enter to search or click the icon.
