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- Why WellData?
With over two decades of experience, WellData is uniquely qualified to provide proactive and reliable outsourced Unix support.
As IT infrastructure evolves, servers, whether physical or virtual, are an increasingly critical element of your business network. The applications running on Unix servers are likely to be intensively used across your organisation, so running servers without adequate support is a clear risk. With the correct level of technical support, you can protect your Unix systems from user downtime, harmful data loss and software security issues
WellData has a permanent team of Unix administrators, who are also armed with in depth knowledge in a multitude of related technologies, such as Linux, and the database and software applications that work alongside your operating systems. When you outsource to WellData, we provide a named support engineer who will take care of your server and operating system on a daily basis. Additionally, we will pool knowledge from the entire team, to ensure consistent and proactive monitoring, management, consultancy and disaster recovery services.
We carry out continuous monitoring and management to stop any issues before they arise. In the unlikely event that a Unix system were to have an issue or go offline, WellData would immediately assess the problem, and act accordingly, within pre-agreed SLAs. By working remotely, our operating system administrators can be on hand to help fast. If on site response is required, a member of the support team can be allocated as necessary. Your organisation can access our services via one all-inclusive package, so there are no unexpected costs to cover.
Our team of experts offer a complete range of support solutions, from the initial documentation and analysis of your operating system, through to the day-to-day remote monitoring required to keep it fully functional. We can react quickly in the event of a fault or outage, and can also attend scheduled meetings with your infrastructure team. Clients have unlimited access to their dedicated support engineer, via telephone, email or through our UK based service desk, further backed by the entire team.
To ensure continued availability and peace of mind for your infrastructure and data security, invest in Unix support from WellData. Contact our team today to find out about our comprehensive and affordable support provision.
"You have clearly set our expectations over the past few days and then met or exceeded them. Other teams and myself are very appreciative of this, thank you."
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