Application support

 

 

Every business relies on effective software to keep it working and competitive. When your key applications are critical to productivity, outages will have a business-wide knock-on effect. But while downtime has a real and considerable cost, keeping applications running can be a complex and expensive task.

Outsource your management to us

WellData application support services cover every aspect of your operations. From monitoring to upgrades, incidents to changes, we provide comprehensive application cover for an affordable, fixed fee. We support off the shelf applications, or entirely bespoke systems. And, our expert software engineers work alongside your own IT people as part of your team.

Audit, update, secure

Our first task is to take a full audit of all your applications and their status. Then we ensure all your software estate is kept up to date. We study performance and trends, ease any bottlenecks, perform necessary upgrades and patching, and find new ways to strengthen your security.

Round-the-clock cover

Issues can arise at any time. To ensure you always have a named contact available, we allocate both a primary engineer and a secondary engineer to provide holiday and sickness cover. Both take full responsibility for your applications and are contactable via phone or email 24-7.

See how we can make your applications support more affordable and effective.

We support the following applications:

Northgate iWorld, iWorld Revs & Bens, iWorld Housing, Land & Properties, Anite, Uniform, Business Objects, Agresso, Citizens Access

Oracle e-Business Suite/Financials

MS SharePoint, MS Office 365, MS Exchange

 

If the software application you rely on isn’t listed don’t worry, we can still help – just ask…

Get in touch

 

 

Here's what other people think

Andy Cole
Andy Cole
11:45 06 Nov 18
Really know their stuff and their response times are very good.
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.read more
John Lynes
John Lynes
14:00 04 Oct 17
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.read more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.read more