Comprehensive
Database and Server Managed Services

 

Our Managed Services, contain:
No surcharges. No small print. No hidden extras.

 

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UK based specialists in database, server and application support since 1999

Cost Effective

 

Outsourcing is the most efficient way to manage a mixed database and server estate.

 

Call now for a Free consultation

UK based specialists in database, server and application support since 1999

Proactive and Pre-emptive
Database and Server Managed Services

 

Our Managed Services provides:
specialist levels of expertise, better performance, fewer business interruptions.

 

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UK based specialists in database, server and application support since 1999

Development Managed Services

 

Providing the managed service support demanded by your in-house developments.

No more worries about recruitment, project resourcing or cover.

 

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UK based specialists in database, server and application support since 1999

Project Services

 

The one stop shop for your hard to resource projects.

Performed by our highly experienced development, server and database support teams.

 

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UK based specialists in database, server and application support since 1999

PROUD TO SUPPORT


Monitoring

Comprehensive monitoring of your critical systems.

Comprehensive monitoring is key to our managed services and database and server support to ensure we become aware of developing problems before they become issues. Our monitoring philosophy goes beyond simple up/down; we want to know how a system is behaving, what changes in performance or use are occurring, and whether the end user is getting the service they should reasonably expect.

Cost Efficient

Pay per item pricing model. No hidden extras.

Cut your costs when managing a mixed environment estate by handing server and database support to us. Save on expensive salaries by paying per item not per seat. Remove the hassle and expense of recruiting and retaining specialised staff. With WellData you pay less. And, with a simple all-inclusive monthly fee, your IT budgeting is so much easier.

Specialist Expertise

Technical advice from dedicated specialists.

Access some of the UK’s most knowledgeable technical minds. Our teams of specialist database and server administrators are available to answer your questions and guide you through the minefield of highly complex data management systems.

Proactive & Pre-emptive

Solutions for problems, before they become issues.

Our administrators maintain your systems using a proactive, pre-emptive approach by constantly monitoring, testing and identifying problems before they become issues, keeping them in good working order. Unresolved issues become downtime and interrupt the normal business flow. Our approach is the smarter way to keep your data management systems in good shape.

Emergency Cover

Emergency roster of senior administrators, 24/7.

Even with the greatest proactive database management support and server administration, there’s always the unforeseen. Although we strive to ensure the systems under our care don’t fail, there are always unwanted events: fire, flood, power or network outages, pestilence! This is why we maintain a 24/7 on-call roster of senior database support administrators. They cover every day of the year, 24/7, just in case.

All-Inclusive Pricing

Single item fee covers your everyday support.

The pay per item fee covers everything required to provide BAU support, without question. No additional charges. No hidden extras. We promise that there'll be no add-on's, no unplanned surcharges and no additional payments for callouts or onsite visits. The only time you can expect to may more is for exceptional activities such as system builds, consolidations and migrations, or data archiving developments. Everything else is included in our data management services as standard!

Relax With WellData

Recruiting and retaining highly skilled IT staff to support and maintain your critical business systems can feel like a never-ending challenge. If that sounds relatable, it’s time to turn to
WellData.

 

We maintain specialist teams who are highly skilled and experienced in the art and practice of server and database support. In total our teams have over 200 years’ experience.

 

All our support staff are based and operate from the UK, they’ve all been security cleared and are all subject to on-going quality control, so you can be sure your data is in the best possible hands, receiving the best possible care.

 

Our original strap line is as relevant today as was when we first started,
over 25 years ago:

A healthy database for a healthy company

 

Over the years, we’ve expanded from the support of just one type of database to provide data management services for all popular database platforms, their underlying servers, and those hosted in the Cloud.

We also provide database and software development for those companies with in-house developed applications.

We are proud of our track record, providing database management support to businesses both large and small throughout the UK and beyond.

 

Becoming Part of Your Team

Our support isn’t just about fixing problems; it’s about building a collaborative relationship, the better to understand and deliver your needs.

 

During the initial on-boarding process, we allocate you a primary support engineer. They’ll become your main point of contact for all your support needs. We do this so that they can fully understand what your server and database support needs are and what is required to achieve them.

 

Not only that, but they’ll also become your source of advice and consultancy, ensuring you have the very best information available before making critical changes to your systems. All our support engineers have full access to the whole team so if they don’t have the answer, someone in the team will.

 

Our support staff are obligated to conform to a code of ethics that requires them to be open, honest and transparent. Hiding problems, withholding advice or being obstructive is simply not the WellData way.

 

After a short period, you’ll be hard pressed to see the join between our support engineers and your support engineers; that is how seamless we expect the relationship to be.

 

Call now for a Free consultation

"WellData offered us the best overall package, used a collaborative approach and offered good value for money."

IT Team Leader, Housing Association

"WellData is always on hand to help, with no extra surprise costs! Their proactive approach solves problems before they happen, giving us complete peace of mind."

Systems Administrator, Retail Sector

"We outsourced to WellData for SQL and Oracle DBA support, due to a local authority cost-saving initiative."

Information Systems Manager, Borough Council

Here's what other people think

Google Rating
5.0
High standard, professional service. I've worked with Welldata for a number of years and always found their DBA's to be knowledgeable and proactive. Throw any question at them and it will be resolved, it gives real peace of mind knowing you have a partner you can rely on from emergencies to general questions. They also like a challenge and we do throw a few curved balls at them.read more
Paul Miller
Paul Miller
12:34 27 Aug 21
The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and professional.read more
Kay Riley
Kay Riley
13:41 19 Aug 21
Really know their stuff and their response times are very good. They provide us with a vital service.
Andy Cole
Andy Cole
13:36 19 Aug 21
The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point consultancy.read more
Steve Goacher
Steve Goacher
11:31 14 Nov 19
I have worked with the WellData team for many years now and they have always delivered.I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.Their professionalism and knowledge is second to none.read more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.read more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.read more
John Lynes
John Lynes
14:00 04 Oct 17
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.read more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17