Holiday & sickness database cover

Technical staff away? Get an insurance policy for your database systems


Are your vital IT systems left unattended for weeks at a time due to staff illness or holidays? If so, your business risks downtime or even complete systems failure.

WellData guarantees your systems run smoothly, even when your IT staff are away. You get first-class database support from highly experienced technical people. You have a choice of cover, either for your whole IT department or just for a single role. And you get the reassurance of a set number of support days for a fixed fee.

Included in your contract:

  • 30 days holiday cover per year
  • 10 days sickness cover per year
  • Initial on-site visit
  • Named support specialists
  • Pre-holiday systems check and hand over
  • Post-holiday report and hand back
  • Daily checks
  • Incident resolution
  • Unlimited access to our expert technical team
  • Proactive problem diagnosis and resolution
  • Guaranteed 24/7 service

Optional extras:

  • WellData monitoring system and 24/7 response
  • Patching and upgrade support
  • System audits
  • Consultancy and project work
  • On-site support

We support the following database technologies:


"The WellData team keeps us fully informed at all times. We feel we're getting excellent value for money."

IT Team Leader, Housing Association

Here's what other people think

Google Rating
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work more
John Lynes
John Lynes
14:00 04 Oct 17
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
I have worked with the WellData team for many years now and they have always delivered. I would highly recommend them to any business looking for best-value outsourced Expert DBA’s. Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment. Their professionalism and knowledge is second to more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19