Holiday & sickness database cover

While your technical people are away, we’ll step in so operations run smoothly, seamlessly

 

Covering periods of holiday and sickness is challenging. Who do you trust with your vital database systems that are business critical? How do you keep costs keen when the unexpected happens to members of your team?

The answer is to tap into our talent.

WellData has the right professionals for your organisation and a flexible plan. We’ll cover your whole database estate, or a select few. All for a fixed fee. We’ve been supporting clients for nearly two decades. They tell us it’s as if their staff had never left the building.

How we help

Our service gives you six simple guarantees:

  • Up to 30 days holiday cover a year
  • Up to 10 days sickness cover a year
  • Assigned support engineers for each of your main technologies
  • Pre-holiday system check and handover
  • Post-holiday report and hand-back
  • Rapid response to unplanned sickness events

How this works for you

Throughout the time we cover your people, you get:

  • Daily checks
  • Problem identification and rectification
  • Incident response and resolution
  • Access to our expert technical team
  • Guaranteed SLAs

All for a fixed fee, with no hidden costs.

Please note that Stand-in DBA cover is only available to those with an existing Holiday and Sickness Cover Plan.

Other Services Available from WellData include:

  • Monitoring software installation
  • Patching and upgrades
  • System and database audits
  • Consultancy and project work

Key benefits

  • Complete peace of mind, whoever we cover
  • Fixed fee, with no hidden costs
  • No business interruptions
  • Access to our technical team

We support the following database technologies:

SQL SERVER ORACLE MYSQL

"The WellData team keeps us fully informed at all times. We feel we're getting excellent value for money."

IT Team Leader, Housing Association

Here's what other people think

Google Rating
5.0
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.read more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.read more
John Lynes
John Lynes
14:00 04 Oct 17
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.read more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
I have worked with the WellData team for many years now and they have always delivered. I would highly recommend them to any business looking for best-value outsourced Expert DBA’s. Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment. Their professionalism and knowledge is second to none.read more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19