Comprehensive Oracle Support

Advice and support for all your database needs

Skilled and Experienced Oracle Support

WellData takes care of Oracle databases for organisations of all shapes and sizes.

We take a proactive approach to the support of your databases, ensuring they are fully maintained in best possible condition.

Oracle is the original, commercially available relational database system and
has a reputation for High Availability Online Transaction Processing and Data Warehousing.

Fun fact: there was no Oracle version 1; version numbering started at 2, because: “Larry, knew no one would want to buy version 1”!

 

Click headings below for more details:

Database Managed Service

For constant proactive Oracle support, WellData offers our comprehensive Database Managed Service. This service covers all your database’s Business As Usual (BAU) requirements on an on-going basis.

For full details of the service’s content: Database Managed Service.

Not only can you get your Oracle Database support covered but also SQL Server, MySQL, MariaDB, PostgreSQL, Linux and Unix in one complete support package.

 

Call now for a free consultation.

Oracle End-of-Life Support

When an Oracle version comes to the end of its supported life, there are many reasons why it should be upgraded to a later, more featureful version, that is supported by Oracle security patches and bug fixes.

Unfortunately for some installations upgrading is not an option! That is where WellData’s Oracle Support via our Database Managed Service can help.

Why not talk to us about the support of your Oracle 10g, 11g, 12c and 18c databases.

For a full list of Oracle database versions and their expected support from Oracle: Oracle Database Versions.

 

Call now for a free consultation.

 

And the Future?

WellData will help you prepare a “Plan for The Future”.

That plan may be to upgrade your database to a later version with possible upgrades to hardware, application, interfaces, etc. All of which would require careful planning, reengineering and testing to ensure a seamless transition.

Alternatively, the plan may be to continue with the existing system (suitably supported) until a replacement system is available to take over. That replacement system could be a later version of the existing system or, in some cases, a completely different one. And that system could be located On-Prem or in the Cloud.

In every case WellData will ensure the transition is as seamless as it can be.

 

RAC Clusters

WellData also provides on-going support for Oracle’s Real Application Clusters (RAC) and the underlying Automatic Storage Management (ASM) on which it depends.

This is particularly important where reliability and data security are an issue. In the event of a hardware failure, Oracle RAC continues to run on the remaining nodes in the cluster, providing uninterrupted access to your data.

For help and advice building a RAC Cluster, see Projects.

For other high availability considerations, see Oracle Data Guard and DBVisit

 

Call now for a free consultation.

Data Guard

WellData can provide on-going support for Oracle’s Data Guard

Data Guard is used to provide high availability and data protection to Oracle Databases, thereby ensuring the security of the contained data in the event of a disaster recovery. Data Guard creates a standby database which is constantly kept up to date.

Oracle Data Guard is only available on Oracle Database Enterprise Edition (EE).

Oracle Database Standard Edition (SE), however, can have the same level of standby database using DBvisit, which we also provide support for.

 

Call now for a free consultation.

DBvisit StandbyMP

Dbvisit StandbyMP is a high availability solution which brings Data Guard type High Availability to Oracle Database Standard Edition (SE) at a fraction of the cost.

DBvisit StandbyMP is designed to deliver best-in-class Disaster Recovery, prioritising database integrity and disaster resilience without a single point of failure.

Welldata can help deploy, manage and maintain DBvisit, ensuring a secure and reliable installation.

Call now for a free consultation.

Database Consolidation

The number of databases in an organisation seems to grow relentlessly over time. This affects the cost of licensing, support, and to some extent overall reliability. It then becomes necessary to consolidate these databases onto a smaller number of platforms, whether those platforms are physical or virtual.

However, the process of consolidating databases can present significant risks itself. Change is risky! To reduce this risk an organisation needs the resources, skills and experience available to perform the consolidation in a planned and controlled way. The problem is that any single organisation performs this type of exercise very rarely and probably doesn’t have the necessary resources, skills or experience to hand.

That is where WellData can help. This is our bread-and-butter skill set; we have performed many consolidations for many clients across a breadth of industries. If a specific consolidation has difficult problem or challenge, there is a very good chance that one of our Oracle DBAs has already come across it before.

 

Call now for a free consultation.

Migration to Oracle’s Cloud Infrastructure

At some point you will be thinking of migrating to the Cloud. Changing platforms in such a major way is not simple; a lot of thought and planning should go into the whys, wherefores, and methods of moving, what is probably a business-critical system, onto Cloud infrastructure.

This migration could be a full, partial or hybrid cloud solution; to Oracle Cloud, AWS, AWS RDB or Microsoft Azure.

WellData is clearly placed to assist with this journey, from initial strategy, through migration planning to final execution. Having performed a successful migration, WellData is then in a position to provide the subsequent support, taking full advantage of the new benefits of being Cloud based.

 

Call now for a free consultation.

Database Server Support

Not only can WellData support your Oracle database, we can also support the underlying server, creating a seamless support environment.

Server technologies supported by WellData include:
Windows, Linux and Unix

 

Call now for a free consultation.

Backup and Recovery Manager (RMAN)

Oracle’s Backup and Recovery Manager (RMAN) is the built in, Oracle recommended method for backup and restore of an Oracle Database. RMAN includes features that even third party tools can leverege to provide a comprehensive restore strategy. Full databases can be restored, as well as single blocks where corruption may have occured.

Comprehensive reporting features ensure that your data is backed up and secure should the worst happen.

 

Call now for a free consultation.

 

Oracle Licensing

Need a new Oracle license?

If you think you need additional Oracle licenses, speak to WellData first. Before you buy an additional license, you might want to take stock of your current license structure. There is often scope for consolidation, rearrangement and/or reuse of existing licenses. You might even want to take advantage of an Oracle License Audit.

Once all your alternative options have been considered. WellData can give you a competitive quote for your Oracle License, that will fit your needs perfectly.

Independent Oracle License Audit

Have you lost touch with your Oracle licensing?

WellData can help you discover all your installed Oracle code and the servers they are running on. Once discovered, Welldata can then match this discovery with the actual licenses you own, to create a Gap Report.

Hopefully, this Gap report will be empty, but if it isn’t WellData is able to recommend various ways of reconciling the discrepancy. Whether that is the purchase of additional licenses, consolidation of databases, or the removal of code from unused servers. In the case where a client is over licensed, WellData can recommend how these surplice licenses could best be used or treated.

 

Call now for a free consultation.

Project Services

Part of the services portfolio available from WellData is database project work.

Projects generally follow a similar format: requirements gathering, preparation of a Statement of Work (SOW), quotation, acceptance and finally execution and sign-off.

All projects are performed fixed-price.

  • Major version upgrades
  • Database health check
  • Query Optimisation
  • Database migration and consolidation
  • Database architectural design, configuration, build and deployment
  • RAC design, build and deployment.
  • Data Guard design, build and deployment.
  • DBvisit Standby design, configuration and deployment
  • PL/SQL Development
  • Data Masking and Encryption
  • General Consultancy
  • And more, just call…

 

Call now for a free consultation.

Platforms Covered

WellData is neutral when it comes to the placement of the databases under its care. The same high levels of support are employed whichever platform is hosting the database.

  • On Premise running on Windows, Linux or Unix (with optional server support)
  • Oracle In-the-Cloud
  • Containerized within Docker or Kubernetes (K8)
    Oracle Exadata
  • Oracle Cloud Infrastructure (OCI)
  • Oracle on Amazon on EC2 instance or RDB (AWS)
  • Oracle-authorized cloud environment in Azure

 

Call now for a free consultation.


"We had used WellData before, for work with upgrades and other standalone projects, so we knew they were good and very reliable. When it came to DBA outsourcing we were confident they would be the right team for the job."

Information Systems Manager, Borough Council

Here's what other people think

Google Rating
5.0
High standard, professional service. I've worked with Welldata for a number of years and always found their DBA's to be knowledgeable and proactive. Throw any question at them and it will be resolved, it gives real peace of mind knowing you have a partner you can rely on from emergencies to general questions. They also like a challenge and we do throw a few curved balls at them.read more
Paul Miller
Paul Miller
12:34 27 Aug 21
The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and professional.read more
Kay Riley
Kay Riley
13:41 19 Aug 21
Really know their stuff and their response times are very good. They provide us with a vital service.
Andy Cole
Andy Cole
13:36 19 Aug 21
The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point consultancy.read more
Steve Goacher
Steve Goacher
11:31 14 Nov 19
I have worked with the WellData team for many years now and they have always delivered.I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.Their professionalism and knowledge is second to none.read more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.read more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.read more
John Lynes
John Lynes
14:00 04 Oct 17
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.read more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17