Outsource your database management to us and take away the problems and worries of looking after your databases. Get the very best technical minds to monitor and work on your systems around the clock to ITIL quality standards. Make your databases more failure-free, efficient and secure. And access expert help and advice whenever you want. All this with guaranteed service levels at a fixed price and no extra charges.
Our initial set-up procedures ensure everything is in place for us to start managing your databases. Here we create remote connections, install our monitoring software, audit your systems, allocate you a primary and secondary DBA, and build your connection to our technical support team.
These documents provide essential reference for our DBAs, allowing them to easily access and respond to your systems in an instant. They include an operations/procedure manual that precisely maps the structure and operation of your databases and all other related systems.
Keeping your databases in good working order requires us to deliver efficiently across a lengthy checklist of tasks and procedures. These deliverables are all detailed in water-tight SLAs to give you a guarantee of service excellence and complete peace of mind.
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