Database management

Outsource your database management to us and take away the problems and worries associated with looking after your relational database system. Get the very best technical minds to monitor and manage your databases around the clock to ITIL quality standards. With a combination of decades of experience, certified database administrators and proven database management procedures, we make your databases more failure-free, efficient and secure. Added to this is 24/7 access to expert help and advice whenever you want. All this with guaranteed service levels at a fixed price and no extra charges.

Initial set-up

Our initial set-up procedures ensure everything is in place for our managed database services. Here we create remote connections, install our monitoring software, audit your systems, allocate you a primary and secondary database administrator, and build your connection to our technical support team.

Remote access

Monitoring

Service desk

System audit

System allocation

Client/User introductions

Documentation set

These documents are designed to provide essential reference for our DBAs, allowing them to easily access and respond to your systems in an instant. They include an operations/procedure manual that precisely maps the structure and operation of your databases and all other related systems.

On-going activities

Keeping your databases in good working order requires us to deliver efficiently across a comprehensive checklist of tasks and procedures. These deliverables are all defined and detailed in water-tight SLAs to give you a guarantee of service excellence and complete peace of mind.

Your business operations rely on the database system and information technology solutions implemented. Daily management and analysis of the platform ensures the highest level of availability, data security, storage, functionality and user access.

  • Daily database status emails
  • Emergency support
  • Health checks/issues and observations
  • Consultancy/Technical advice
  • Database management
  • Space & resource management
  • Performance management
  • Incident management
  • Problem management
  • Fast incident response and resolution
  • Problem prevention
  • Service requests
  • Capacity planning
  • Database security
  • Instance management
  • Schema management
  • Data control
  • Back-up and recovery
  • Health checks/issues and observations
  • Bug fixes
  • Patches and upgrades
  • Migrations
  • Supplier liaison
  • Disaster recovery

How we can help

Data access, data security and database management is a key requirement for most businesses. Recruitment and retention of qualified, experienced and certified database management and administration experts can be difficult, with demand outstripping supply in many areas of the UK.

With responsibility for the maintenance, administration, performance and availability of the database infrastructure, as well as implementing and overseeing policies and procedures to ensure the integrity and availability of databases and their accompanying software. They will design scripts for task automation and implement and manage system monitoring of the core systems. Database administrators will be responsible for managing clustering, mirroring, backups, and failover of the databases, along with database restoration and disaster recovery. Knowledge of business information technology operations, applications, management software and user-related queries are essential, along with a sound understanding of process, programming language, administration tools, servers and virtualisation,

Daily tasks include managing SQL Server, Oracle, MySQL or any other popular databases, through multiple product lifecycle environments, from development to mission-critical production systems. Database configuration, maintenance and the monitoring of system health and performance, to ensure high levels of performance, availability, and security, are provided in all inclusive management contracts.

"We had used WellData before, for work with upgrades and other standalone projects, so we knew they were good and very reliable. When it came to DBA outsourcing we were confident they would be the right team for the job."

Information Systems Manager, Borough Council

Here's what other people think

Google Rating
5.0
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.read more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.read more
John Lynes
John Lynes
14:00 04 Oct 17
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.read more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
I have worked with the WellData team for many years now and they have always delivered. I would highly recommend them to any business looking for best-value outsourced Expert DBA’s. Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment. Their professionalism and knowledge is second to none.read more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19