Database management

Outsource your database management to us and take away the problems and worries of looking after your databases. Get the very best technical minds to monitor and work on your systems around the clock to ITIL quality standards. Make your databases more failure-free, efficient and secure. And access expert help and advice whenever you want. All this with guaranteed service levels at a fixed price and no extra charges.

Intial set-up

Our initial set-up procedures ensure everything is in place for our managed database services. Here we create remote connections, install our monitoring software, audit your systems, allocate you a primary and secondary DBA, and build your connection to our technical support team.

Remote access set-up

Monitoring set-up

Service desk set-up

System audit

System allocation

Contact details

Documentation set

These documents provide essential reference for our DBAs, allowing them to easily access and respond to your systems in an instant. They include an operations/procedure manual that precisely maps the structure and operation of your databases and all other related systems.

On-going activities

Keeping your databases in good working order requires us to deliver efficiently across a lengthy checklist of tasks and procedures. These deliverables are all detailed in water-tight SLAs to give you a guarantee of service excellence and complete peace of mind.

  • Daily checks/Business - ready status emails
  • Emergency support
  • Health checks/issues and observations
  • Consultancy/Technical advice
  • Database management
  • Space management
  • Performance management
  • Resource management
  • Incident management
  • Problem management
  • Service requests
  • Capacity planning
  • Database security
  • Instance management
  • Schema management
  • Data control
  • Back-up and recovery
  • Health checks/issues and observations
  • Bug fixes
  • Patches and upgrades
  • Consultancy/technical advice
  • Emergency support
  • Disaster recovery

"We had used WellData before, for work with upgrades and other standalone projects, so we knew they were good and very reliable. When it came to DBA outsourcing we were confident they would be the right team for the job."

Information Systems Manager, Borough Council

Here's what other people think

Google Rating
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work more
John Lynes
John Lynes
14:00 04 Oct 17
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
I have worked with the WellData team for many years now and they have always delivered. I would highly recommend them to any business looking for best-value outsourced Expert DBA’s. Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment. Their professionalism and knowledge is second to more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19