DBA Cover for Holiday and Sickness

While your technical people are away, we’ll step in so operations run smoothly, seamlessly

Covering periods of holiday and sickness is challenging. Who do you trust with your vital database systems that are business critical? How do you keep costs keen when the unexpected happens to members of your team?

The answer is to tap into our talent.

Book a Call

  • Up to 30 days holiday cover a year
  • Up to 10 days sickness cover a year
  • Assigned support engineers for each of your main technologies
  • Pre-holiday system check and handover
  • Post-holiday report and hand-back
  • Rapid response to unplanned sickness events

WellData has the right DBA cover professionals for your organisation and a flexible plan. We’ll cover your whole database estate, or a select few. All for a fixed fee. We’ve been supporting clients for nearly two decades.

They tell us it’s as if their staff had never left the building.

How Can We Help?

How This Works For You?

Throughout the time we provide DBA cover, you get:

  • Daily checks
  • Problem identification and rectification
  • Incident response and resolution
  • Access to our expert technical team
  • Guaranteed SLAs

All for a fixed fee, with no hidden costs.

Please note that Stand-in DBA cover is only available to those with an existing Holiday and Sickness Cover Plan.

Key Benefits

  • Complete peace of mind, whoever we cover
  • Fixed fee, with no hidden costs
  • No business interruptions
  • Access to our technical team

How This Works For You?

Throughout the time we provide DBA cover, you get:

  • Daily checks
  • Problem identification and rectification
  • Incident response and resolution
  • Access to our expert technical team
  • Guaranteed SLAs

All for a fixed fee, with no hidden costs.

Please note that Stand-in DBA cover is only available to those with an existing Holiday and Sickness Cover Plan.

Key Benefits

  • Complete peace of mind, whoever we cover
  • Fixed fee, with no hidden costs
  • No business interruptions
  • Access to our technical team

Technologies we support

Managed Azure Services - Microsoft Azure Support
Micrsoft Azure >>
Linux >>Microsoft SQL Server Managed Services and DBA support
Microsoft SQL Server >>MySQL Managed Services and DBA support
MySQL >>Oracle Database Managed Services, DBA Support and Consultancy
Oracle >>PostgreSQL Managed Services, DBA Support and Consultancy
PostgreSQL >>Unix Server Managed Services - Unix Server Support
UNIX >>

Proud to Support

WellData Reviews - Data Managed Services

"The WellData team keeps us fully informed at all times. We feel we're getting excellent value for money."

IT Team Leader, Housing Association

WellData Reviews Database Support WellData Reviews Database Services

Why Outsource

Outsourcing makes sense

Hand your database management to us for greater availability, less hassle and reduced IT costs.

Why outsource? Find out more >>

Why We Help

We help all kinds of people in all kinds of organisations

Organisations large and small across every industry sector choose us to safeguard their databases 24/7.

Find out more about who we help >>

Who We Help

We have happy customers

Over 94% of our customers stick with us from year to year. Good relationships are important to us.

Read our customer case studies >>

SLA

We guarantee our SLAS

Benefit from water-tight SLAs that ensure you receive excellent service and 100% peace of mind.

See how we guarantee less downtime >>

Accreditations

We have the skills to help you

Enjoy the always-on support and expertise of some of the UK’s best-qualified and experienced DBAs.

Check out our accreditations >>

FAQs

Any questions?

Want to know more about what we do and how we do it?

Take a look at our FAQs >>

You may also be interested in:

Oracle SQL Server PostgreSQL MySQL Linux Unix Infrastructure Managed Services Database Cloud Migration Development Services Project Services Data Archiving and Storage Server Support

Here's what other people think

Tom Hocking

Google

WellData have supported Troy for 7 years and have consistently delivered a great level of service throughout this time.

Their flexibility, desire to get stuff done and lack of red tape, make them stand out from their competition. We have talked to the person who can fix the problem immediately rather than going through layers of support.

This is invaluable and saves a huge amount of time. I would strongly recommend working with WellData.

View all Google Reviews >

Devon County Council

Graham May, Application Analyst, of Devon County Council

“WellData were critical in aiding a hardware refresh of our on-premise Oracle DB real estate. The hardware refresh necessitated a switch of platform, as part of DCC’s long term goals to reduce the number of platforms that we support.

WellData managed the process from cradle to grave ensuring that we stayed within our Oracle licensing agreements.

WellData were on hand to perform the migration of the Production Environment outside of our core corporate support hours”

View Case Study >

University of Exeter

Development Manager, University of Exeter

“You now cover out of hours fully for us, although with your proactivity we probably don’t need it now.”

View Case Study >

Charlie Bigham’s – Azure Migration

Mike Calverley, Head of IT, Charlie Bigham’s

“Following the recent completion of our ERP migration from on-premise to Microsoft Azure using SQL MI, WellData was integral to the success of this very strategic project.

They provide my team with the technical leadership and resources for the SQL expertise we require. They are always there for us and attended all project meetings, workshops and catch-ups and would always jump on calls at a moment’s notice – Well data are like an extension to my team, and we get on so well with all of them – they can’t do enough for us.”

View Case Study >

ProDrive

“There’s an unflappability about Welldata and their staff which gives you, as a customer, confidence that these guys really know their onions. ‘Excellence’ is clearly their watchword and the Prodrive team have no hesitation in recommending their services.”

View Case Study >

Information Systems Manager, Borough Council

“We outsourced to WellData for SQL and Oracle DBA support, due to a local authority cost-saving initiative.”

Systems Administrator, Retail Sector

“WellData is always on hand to help, with no extra surprise costs! Their proactive approach solves problems before they happen, giving us complete peace of mind.”

IT Team Leader, Housing Association

“WellData offered us the best overall package, used a collaborative approach and offered good value for money.”

Giulia Iannucci

Google

“A very dedicated team of extremely professional and knowledgeable experts”

View all Google Reviews >

Andy Cole

Google

“Really know their stuff and their response times are very good. They provide us with a vital service.”

View all Google Reviews >

David Sadler

Google

“We use Welldata for SQL support and are very happy with their service.”

View all Google Reviews >

Stefan Parrott

Google

“WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.”

View all Google Reviews >

John Lynes

Google

“Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.”

View all Google Reviews >

Steve Goacher

Google

“The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point consultancy.”

View all Google Reviews >

Steve Fenton

Google

“Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.”

View all Google Reviews >

Kay Riley

Google

The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and professional.

Positive
Responsiveness, Quality, Professionalism, Value

View all Google Reviews >

Petro Bartoszyk

Google

I have worked with the WellData team for many years now and they have always delivered.

I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.

Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.

Their professionalism and knowledge is second to none.

View all Google Reviews >

Rushmoor Borough Council

“The Council plans to continue with the partnership and is exploring ideas around bespoke development support and has no hesitation in recommending WellData to other clients.”
– Nick Harding Head of IT and FM services

“WellData has made the day to day running of the system and major upgrades faster, and less disruptive to the service and provides the in-house team both IT and Revenue with expert advice and peace of mind”
– Systems administrator for the system, Sarah Giles

WellData’s outsourced database administration and support service has proven “extremely successful especially around patching, release management, and incident management”.

According to the Council, their process prior to the relationship with WellData was unreliable, while now the IT, Digital and FM services enjoy 24/7 support provided on a critical system, that is in their own words “cost-effective, flexible and very responsive”.

View Case Study >

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