Operating Systems, Servers + Applications
WellData provides proactive MariaDB support to get your databases running smoothly and securely. Take advantage of our convenient one-off project or fully managed service, which includes troubleshooting, optimising, and tuning.
At WellData, we create tailored support solutions for your company's needs. Our team of MariaDB experts provide you with design and development assistance, as well as optimising and troubleshooting services - so you can rest assured that your databases are running smoothly and securely.
As part of our services, you're guaranteed to receive:
This includes constant monitoring and ongoing reporting. We'll apply corrective actions before issues cause incidents. Plus data, troubleshooting & root-cause Analysis will be handled.
We will review the health of systems with daily checks to the configuration, performance, space and usage. These checks will be followed by a report of recommendations from your assigned support specialist.
Incident Response & Emergency Support (Exclusive To Managed Service Contracts)
Count on WellData to handle the difficulties associated with managing your MariaDB environment. Every customer is assigned two support specialists, so you are secure knowing that your database operations are constantly monitored. Additionally, a service delivery manager is appointed to oversee the support process. Our services can be broken down into three main stages:
We get everything ready to start managing your databases. This includes auditing your systems, allocating named primary and secondary DBAs, creating remote connections, installing our leading monitoring software and connecting you to our technical support team - so that you're always in good hands.
We work with you to create key documents for a seamless DBA service, granting easy access and quick responses. This documentation includes a Login guide and an Operations/procedure manual that maps out your databases and all related systems - allowing us to manage your environment effectively.
At WellData, we understand that keeping your databases in good condition requires the efficient delivery of a detailed checklist of tasks and procedures. This includes daily monitoring and management activities, responding to incidents quickly, comprehensive database health checks, and ongoing optimisation to guarantee maximum performance. We offer a combination of remote support, on-site and on-call services.
The UK Air Traffic Control Issues highlights the impact that data corruption can have and so, database experts urge businesses to consider their disaster recovery solutions to mitigate risk of such…Read More