Database Management In Higher Education

Supporting HE Institutions Across The UK


A trusted partner in database management for HE institutions

Focus on strategic projects rather than on daily database management.

With over 20 years’ of database management experience and a proven track record of effective partnerships with Universities and other Higher Education institutions across the U.K., we look forward to becoming “part of your IT team”.

Our support services


Database Management: 24/7/365 end-to-end DBA services from daily management through to security, backups, tuning and consultancy services.

Each HE institution is assigned a designated team of DBA specialists and a dedicated emergency response team. In this way, you will always find someone at the end of the phone immediately ready to step in and help.

We also understand that HE institutions have very busy calendars, and that’s why we designed a specific SLAs framework flexible and adaptable, designed to respond to changes in your schedule.

Cloud migration: Are you considering a move for your database to the cloud? With the technical support of our cloud migration specialists, we can ensure that your technology investment results in a resilient, secure, high performing cloud solution. We work with you to cover your key cloud requirements and cloud migration design and strategy considerations: architecture, performance, operations, options, costs and schedule. If you are not sure whether the cloud is the right choice for you, find out more about cloud database vs traditional database.

Database consolidation: Streamline your database environment to ensure efficiency, maximise control and minimise costs.

When your infrastructure and applications have grown to the point that database management becomes cumbersome and inefficient, our expert DBAs can step in and provide the knowledge and guidance for a successful consolidation project.

Holiday and sickness cover: Holiday and sickness cover: Securing a formal on-call rota for out-of- hours and holiday cover for your support staff can be a challenge, especially for organisations that like Higher Education institutions, facing strict budget limitations. Yet, the need to have someone able to cover is real.

Through our flexible plan, our DBAs are able to step in and seamlessly continue running operations, like a member of your IT team.

Join other HE institutions like yours and outsource your database management to the experts


Over the years WellData has been selected by several institutions to run and manage their databases, from Exeter University to Trinity College to the University of Leicester, just to mention a few.

Working with us, these HE institutions have been able to enhance database performance, to increase the availability,
reliability and security of their databases, and most importantly, to focus on strategic projects rather than having to worry about day-to-day database management.

Guaranteed and flexible SLAs

For complete assurance, we give you guaranteed SLAs that specify your own named DBA, with further access to a multi-skilled technical support team. We guarantee response and resolution times for your database environments. We offer continuous monitoring, with no limit on the amount of advice, interventions or support.

24/7/365 Database cover

Our UK-based DBAs respond instantly to any incident or emergency. Unlike your in-house staff, they don’t have cover-gaps due to holidays, parental leave or sickness. On standby 24/7/365, they specialise in fast problem resolution and keep your downtime to an absolute minimum.

Proactive support

We guarantee higher levels of uptime and cut possible business disruption by foreseeing and reducing risk. Proactive monitoring lets us spot any issues and fix-before-fail. And if the worst happens, we respond instantly.

Part of your IT team

Our DBAs, all certified professionals with years of experience in database support, work as a seamless plugin to your IT people. Critically, you would liaise with the same representative each time, a specialist with a clear knowledge of their operating system, their database infrastructure, their processes, their technology, and their applications.

Our Guarantee

welldata quality guaranteed

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Here's what other people think

Google Rating
High standard, professional service. I've worked with Welldata for a number of years and always found their DBA's to be knowledgeable and proactive. Throw any question at them and it will be resolved, it gives real peace of mind knowing you have a partner you can rely on from emergencies to general questions. They also like a challenge and we do throw a few curved balls at more
Paul Miller
Paul Miller
12:34 27 Aug 21
The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and more
Kay Riley
Kay Riley
13:41 19 Aug 21
Really know their stuff and their response times are very good. They provide us with a vital service.
Andy Cole
Andy Cole
13:36 19 Aug 21
The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point more
Steve Goacher
Steve Goacher
11:31 14 Nov 19
I have worked with the WellData team for many years now and they have always delivered.I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.Their professionalism and knowledge is second to more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work more
John Lynes
John Lynes
14:00 04 Oct 17
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17