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Glenfield Software delivers a specialised, browser-based cloud platform for retailers, where system availability, performance and security are essential to day-to-day operations. As the business continued to develop its platform and release new functionality, it needed a support model that would protect its underlying SQL Server and Azure estate without pulling internal developers away from product work.
The Challenge
The challenge was clear: maintaining database and cloud infrastructure in-house would have required a larger multi-skilled team with expertise across performance tuning, patching, monitoring, resilience and security. That approach would add cost and reduce flexibility when Glenfield Software internal resources need to stay agile and focused on product enhancements and continual improvement.
The Solution
WellData provided a combined SQL Server Managed Service and Azure Managed Service to take on the day-to-day operational responsibility of all databases, VM’s, backups and resilience, maintenance and patching, networking and security. This included proactive monitoring, performance management, security and patching, capacity oversight, cost optimisations and ongoing reliability support across the database and server environment. With WellData managing the operational backbone, Glenfield Software was able to rely on specialist support while keeping internal effort concentrated on roadmap delivery and customer-facing enhancements.
The Outcome
The result is a more resilient and scalable support model for Glenfield Software. By outsourcing critical database and Azure infrastructure management, the company gained access to a broader range of technical expertise without the overhead of building and managing that capability internally. This has helped create a stable, secure and well-maintained platform that supports continued growth while allowing the development team to focus on innovation.
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