Oracle
Database Managed Services

Comprehensive Oracle Database Managed Services For Optimal Performance

With more than 25 years of Oracle database expertise, our comprehensive Oracle Database Managed Services provide more than routine support. We take full responsibility for the performance, security and resilience of your Oracle environment. We provide a named database administrator (DBA), with deep technical knowledge, to manage your Oracle database from end-to-end. And our proactive approach means we monitor, optimise and action risk prevention by resolving issues before they affect your operations.

WellData Oracle Database Managed Services Include:

  • Security updates
  • Software updates
  • Backup, recovery and restore testing
  • Proactive monitoring and daily health checks
  • Performance tuning and optimisation
  • Configuration management and capacity planning

Alongside hands-on management, WellData supports informed decision-making around data platforms, helping organisations balance performance, risk and long-term suitability.

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Need A Bespoke Solution For Your Oracle Database?

At WellData, we provide fixed-price Oracle database project work as part of our support services, designed to give you clarity and confidence from the outset. Each project follows a straightforward, structured process from quotation through to delivery, so you always know what to expect from our DBA team.

Our Oracle project expertise spans major upgrades, database health checks, query optimisation and Oracle migration, alongside support for more complex or ageing Oracle systems. Whether you’re moving platforms, modernising environments or maintaining long‑standing infrastructure, our specialists take a careful, considered approach to reduce risk and disruption.

With WellData, your Oracle database systems run smoothly, stay compliant and are fully supported 24/7.

Which Oracle Platforms Are Covered?

The same high levels of Oracle Database Managed Services are employed whichever platform is hosting the database. Whether it is:

  • On-prem running on Windows, Linux or Unix (with optional server support)
  • Containerised within Docker or Kubernetes (K8)
  • Oracle Exadata
  • Oracle Cloud Infrastructure (OCI)
  • Oracle on Amazon on EC2 instance or RDB (AWS)
  • Oracle-authorised cloud environment in Azure

We have you covered across the Oracle hosting infrastructure.

Trusted By Our Clients

“WellData were critical in aiding a hardware refresh of our on-premise Oracle DB real estate. The hardware refresh necessitated a switch of platform, as part of DCC’s long term goals to reduce the number of platforms that we support.
“WellData managed the process from cradle to grave ensuring that we stayed within our Oracle licensing agreements.
“WellData were on hand to perform the migration of the Production Environment outside of our core corporate support hours”

– Graham May, Application Analyst, Devon County Council


FAQs

Do You Provide Support For Oracle RAC Clusters?

WellData provides on-going support for Oracle’s Real Application Clusters (RAC) and the underlying Automatic Storage Management (ASM) on which it depends.

This is particularly important where reliability and data security are an issue. In the event of a hardware failure, Oracle RAC continues to run on the remaining nodes in the cluster, providing uninterrupted access to your data.

Our Oracle support services include help and advice on building an RAC Cluster, as well as other high availability considerations.

Do You Provide Support For Oracle Data Guard?

Yes. Our Oracle Database Managed Service also includes on-going support for Oracle’s Data Guard. Data Guard is used to provide high availability and data protection to Oracle Databases, thereby ensuring the security of the contained data in the event of a disaster recovery. Data Guard creates a standby database which backs up in real-time.

Oracle Data Guard is only available on Oracle Database Enterprise Edition (EE).
Oracle Database Standard Edition (SE), however, can run the same level of standby database using DBvisit, which our Oracle support team can help with.

Why consolidate databases, and how can WellData help?

As organisations scale, databases often multiply, increasing costs and reducing reliability. Consolidation helps streamline systems, but it can be complex and risky without specialist expertise. WellData manages this process safely and efficiently, drawing on extensive hands-on experience gained from a multitude of consolidation projects across multiple industries.

Can WellData help with cloud migration?

Yes. Moving to the cloud – whether Oracle Cloud, AWS, AWS RDS or Microsoft Azure – requires careful planning. WellData supports the full journey, from strategy and migration planning to execution and ongoing support.

Does WellData support more than just databases?

Absolutely. Alongside Oracle Database Managed Services, WellData also supports the underlying server environment for seamless end-to-end coverage.

Which server technologies are supported?

WellData supports Windows, Linux and Unix servers.

Does WellData provide middleware support?

Yes. WellData also provides Oracle support services for Oracle’s middleware products. These include:

  • Oracle Access Manager (OAM)
  • Oracle Business Intelligence (BI)
  • Oracle Financials (EFIN)
  • Directory Services
  • WebLogic
  • Data Integrator
  • GoldenGate

How does WellData manage Backup and Recovery?

Oracle’s Backup and Recovery Manager (RMAN) is built in, which is Oracle’s recommended method for backup and restore of an Oracle Database.

RMAN includes features that even third-party tools can leverage to provide a comprehensive restore strategy. Full databases can be restored, as well as single blocks where corruption may have occurred.

Comprehensive reporting features ensure that your data is backed up and secure should the worst happen.

Do you help with Oracle licensing?

Yes. If you think you need additional Oracle licenses, speak to the WellData Oracle support team first. We can provide an audit before you decide to buy any additional licenses. There’s often scope for consolidation, rearrangement and/or reuse of existing licenses. We can give you a competitive quote that will fit your needs perfectly.

What is included in your Oracle Database project work?

At WellData we cover the following as part of our Oracle database project work and more:

  • Major version upgrades
  • Database health check
  • Query optimisation
  • Database migration and consolidation
  • Database architectural design, configuration, build and deployment
  • RAC design, build and deployment
  • Data Guard design, build and deployment
  • DBvisit Standby design, configuration and deployment
  • PL/SQL Development
  • Data Masking and Encryption

Do you provide End of Life Support for Oracle?

Yes. However, for some installations upgrading is not an option! That is where WellData’s Oracle Database Managed Services can help. Talk to us about support for your Oracle 10g, 11g, 12c and 18c databases.

What Oracle Database pricing options do you offer?

At WellData, our pricing is transparent and predictable, with no hidden onboarding costs and at a fixed monthly fee. Choose from:

  • Standard Business Hours
  • 24/7 Critical Support

If you decide that our managed services are not for you, you can cancel within the first 30 days – completely penalty fee.

What makes WellData different?

With WellData you will have a named DBA expert, with deep technical knowledge about your Oracle database, working as an extension of your team. Our proactive approach means that we monitor, optimise and action risk prevention by resolving issues before they affect your operations.

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