24*7 Support
WellData will provide your entire database and operating system management and suWellData offers the most comprehensive 24*7 support contract available. With both proactive system management and project related activities we deal with any IT issue. Ensuring your systems are ‘Business Ready’ at all times.How do we do this?
WellData has a customer service team manning our 24 hour a day hotline, no voicemail, no automated messaging, but trained professionals waiting to field our client’s call and pass it to a relevant IT specialist. This system allows us to attend to a client’s issue in less than 15 minutes – any time of the day or night – 365 days a year.
We have devised, developed and built, the WellData Stability Monitor. This system monitors our clients’ systems constantly, providing us with up to the minute information and highlighting issues as they developAllowing our technical team to act before a small problem becomes something far worse.
Our aim is to keep all our clients’ ‘Business Ready’ at all times. A support package that not only understands our client’s IT requirements, but also there business needs.
Remote Database Support
WellData keeps your Database Systems running effectively and economically. No hidden costs, no call-out charges, no "Nasty" extra bills. It's all included in one price, simple. Our fixed-price contracts give you budgetary certainty and full 24 x 7 cover. Relax - it's all covered.
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Corporate IT Infrastructure Support
We work with companies of all sizes, operating in a wide range of sectors, delivering a common objective – to make your IT system a valuable resource in your organisation.
Whatever your business, or its size, our flexible packages can save you money whilst ensuring maximum productivity. Click here
Desktop Support
WellData keeps your desktop infrastructure running effectively and economically. With fixed-price contracts to give you budgetary certainty and full 24 x 7 cover you can relax knowing that it's all handled. We'll even manage your printers and arrange the installation of new cartridges.
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Council Application Support
With anticipated cuts of 30% over the next two years, councils are under pressure to extract every penny of value from their budgets.
WellData offers DBA services at approximately one third of the cost of an equivalent in-house team. Our fixed price contracts allow you to budget effectively and provide the high level of services required. Click here to read more
